MISSION: POSSIBLEIncredible Client Experience
Did you know the #1 reason clients leave a salon is an attitude of indifference from their stylist, or that a staggering 70% leave because they feel neglected by the points of contact they make during their visit to your salon?
Successful salon owners and stylists plan every point of their client’s experience from start to finish. They leave nothing to chance.
More about the CD
This acclaimed business program, developed by Larry Curtis, Founder and President of Taylor Andrews Academy of Hair Design and owner of many successful salons and academies, provides essential insight on how to be a success in the beauty salon industry, including key management and customer service tips.
So, don’t just cut hair. Everybody cuts hair! Everybody colors hair! Build clientele for life by making every moment count.